Privacy Policy

Information We Collect

We collect the information needed to operate BrandALE and provide the features you use. The amount we collect depends on how you use the product and which integrations you connect.

• Account and workspace details, such as your name, email, role, and workspace settings.
• Content and campaign inputs you provide, including prompts, briefs, captions, and media you upload or generate.
• Authorization data from platforms you connect, including access tokens and the scoped data those platforms return.
• Usage and device information, such as actions taken in the product, log data, and technical details needed for reliability and security.

How We Use Information

We use information to run the service, deliver the workflows you request, and keep BrandALE secure and reliable.

• Authenticate users and operate workspaces and roles.
• Connect approved integrations and perform the actions you initiate.
• Generate, preview, and manage content and campaigns.
• Improve reliability and performance, provide support, and protect the service against abuse.

Connected Platform Data

When you authorize a third-party platform such as TikTok, Instagram, YouTube, or Google, BrandALE may access profile, content, publishing, or performance data permitted by the scopes you approve. We use that data only to power the connected workflow you requested.

We do not sell connected-platform data, and your use of each platform remains subject to that platform's own terms and policies. You can revoke access at any time from your workspace or directly with the platform.

AI And Generated Content

BrandALE uses AI models to help generate and adapt content from the inputs you provide. To do this, your prompts and related inputs may be processed by the model providers that power these features, solely to return a result to you.

You remain responsible for reviewing and approving generated content before it is published or used externally.

Sharing And Disclosure

We share information only where it is needed to run the service or where required by law.

• With service providers that help us operate and secure BrandALE, under appropriate confidentiality obligations.
• With connected platforms when you request an action that involves them.
• When required for legal, security, or compliance reasons, or to protect users and the service.

Data Retention And Security

We keep information for as long as needed to provide the workspace and product, and to meet legal, security, and operational requirements. When information is no longer needed, we take steps to delete or de-identify it.

We use technical and organizational safeguards designed to protect information, though no method of storage or transmission is completely secure.

Your Rights And Choices

You have control over your information and connected integrations.

• Disconnect any integration at any time to stop further data access.
• Request access to, correction of, or deletion of your information.
• Manage workspace access, roles, and connected accounts through product settings.

Changes And Contact

We may update this policy as the product and our integrations evolve. When we make material changes, we will update the date above and, where appropriate, provide additional notice.

For questions about this policy or your information, reach our team through your BrandALE workspace or the support channels listed there.